Contact Us

We’d love to hear from you. Whether it’s an order question, a custom request, a wholesale enquiry or simply a hello — our team is here, six days a week.

Customer Care

Email: care@jeromistore.in
Phone / WhatsApp: +91 99999 99999
Hours: Monday – Saturday · 10:00 AM – 7:00 PM IST
Languages: English, हिन्दी, मराठी, தமிழ், বাংলা

Registered Office (Grievance & Legal)

Jeromi Store Private Limited

Plot No. 12, Sacred Lane,

Off Assi Ghat Road, Bhelupur,

Varanasi, Uttar Pradesh – 221005, India

GSTIN: 09XXXXXXXXXXXZX · CIN: U52320UP2024PTC000000

Grievance Officer

In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:

Name: Mr. Ramesh Kumar
Designation: Grievance Officer
Email: grievance@jeromistore.in
Phone: +91 99999 99988
Response time: Acknowledgement within 48 hours, resolution within 30 days.

Wholesale & Bulk Orders

For temples, dharmshalas, festival distribution, corporate gifting and wedding favours of 50 units or more:

Email: bulk@jeromistore.in
Special pricing, custom packaging and dedicated dispatch.

Press & Partnerships

Email: press@jeromistore.in

Visit Us

Walk-ins at our Varanasi studio are by appointment only. Please email us at least 48 hours in advance with your preferred date and time.

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For order-specific issues, please use the chat widget on this site or reply to your order confirmation email — that keeps everything tied to one ticket and is the fastest route to a resolution.